Refund & Cancellation Policy
FOR ALL INDIABOOKOFRECORDS.IN PRODUCTS
“Indiabookofrecords.in will accept, for return or exchange, items that are in new condition, unworn, unaltered, and free of damages by the customer.
For a full refund or exchange, mail out your item within 7-8 days from the receipt of original order.
Items must be returned with all H.E.F tags still attached and proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your financial issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
HOW TO GET REFUND
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 7-10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
If you have any questions on how to return your item to us, contact us at [email protected]
FOR ALL INDIABOOKOFRECORDS.IN SERVICES
Since indiabookofrecords.in offers intangible and irrevocable services, it does not issue refunds once the order has been processed. All customers are expected to be aware of this while availing any service from indiabookofrecords.in.
For any further questions, contact us at [email protected]